Terms & Conditions (Return/Refund Policy)
All orders are FINAL SALE. We DO NOT accept any exchanges, returns or refunds. Should you encounter any problems with your order, please fill out the "Contact Us" form - found at the bottom of our Homepage.
*Packages are shipped to the address on file. It is the customers responsibility to ensure addresses are correct & up to date.
Damaged Shipments
If your order arrives to you damaged. We must be notified within 24 hours of you receiving your package. Please take clear photos and forward them to us right away, along with providing any important additional information.
Claims are submitted to the courier used and can take a bit long for them to review them. We will do our best to follow up and keep you posted. In some cases, a refund, partial refund or credit may be issued. Each case will be reviewed on an individual bases.
We reserve all rights to cancel orders due to pricing errors.
10/16/2025- We’ve made some changes
For your peace of mind, tariff charges are now included at checkout for all U.S. customers. This means you won’t receive a separate bill from the shipping company later on — making for a smooth and stress-free delivery experience.
08/29/2025
All customers in the USA are required to consent to our Terms and Conditions prior to placing an order, acknowledging that tariffs and processing fees collected by UPS on behalf of U.S. Customs are the responsibility of the customer. This ensures that you are fully informed before placing your order and can make a well-informed decision.
We've made every effort to ensure you're aware of this and that these fees must be paid - including a notification bar at the top of our homepage, details in our Shipping Policy at the bottom of the website, and a reminder included in all order confirmation emails.
As per our policy we DO NOT accept returns, refunds or exchanges. Refusing a package is considered abandoning your order, and it is no longer our responsibility or obligation to ensure its return. A refund will not be issued, as we would incur the cost of delivery, return, abandonment and the customs duties/fees, which usually exceeds the value of the order itself.