What is an Open Box?
Open Box:
The Open Box option allows us to hold your paid items at our location for up to 30 days, giving you the flexibility to add more products to your order over time. & allows you to make separate purchases and have them held together until you're ready to ship.
If your combined orders meet our Free Shipping threshold (for Canada only), we’ll automatically ship everything together at no additional cost. If the threshold isn’t reached, shipping will be calculated and invoiced at the end of the 30-day period — or earlier, if you request it.
How to Use the Open Box Option:
- At checkout, select the "OPENBOX" shipping method.
- Enter the coupon code Openbox at checkout - this removes shipping cost and lets us know you want us to hold your order.
When Will Shipping Be Invoiced?
We will email you a shipping invoice either:
- When you request to close your Open Box, or
- Automatically at the end of the 30-day hold period — whichever comes first.
To close your box and ship your items, just send us an email or message us on social media. We’ll combine your orders, invoice you for shipping (if applicable), and get everything sent out!